JTHastings

System Errors Running "BalanceUpdate" Task

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I have 2 licensed copies of this app on 2 different forums and I am having the same problem on both. I first loaded up the app and then disabled it. I am now getting the pictured errors when running the "BalanceUpdate" task. I confirmed this by running the task manually and immediately received the error. Am I doing something wrong? Any help you can provide is greatly appreciated!

2017-12-05_13-15-28.jpg

2017-12-05_13-15-14.jpg

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In one of my forums I have Rules installed however there is no "queue" in the file system /applications/rules/extensions/core/Queue/BalanceUpdate.php

In the 2nd forum I do not have Rules installed and there is no "rules" in the file system /applications/rules/extensions/core/Queue/BalanceUpdate.php

Unless your intention is for me to create that structure in each?

The ballanceupdate task exists in the task list of both

 

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That makes more sense but now I have a question. What was the intent of the new file? I uploaded it on one forum and then ran the balanceupdate task manually from the task list, I got a white screen and when I went back to the task list the balanceupdate task was gone. Was this the intent?

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Thank you for the patch, @Kevin Carwile, it was a long term error.

On my board I still have this error, but now it's triggered a guest (once in every twelve hours), which is the only group do not allowed to use the Points application.

The log entry was triggered by a guest

Guest
The URL of page the error occurred on was Not available
 
Please help to check again, thanks.

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:(

Hi @Kevin Carwile

I've tried both of the patches you uploaded in this topic, but no one helps :( I still have the above described error appearing once in 12 hours, and triggered by a Guest.

I can provide you the access to the ACP or ftp, if this can help you to finally resolve the long term issue with this.

Thank you!

 

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